Today, we’ve had three cases where applicants filled up our forms wrongly again, claiming for 100% subsidy for medical treatment instead of the agreed 50%. In all three cases, this is the second time it has happened.Despite my repeated explanation that our subsidy is only 50%, applicants still fill up 100%. I don’t understand why.
This makes our work very hard because every claim form is audited.
In view of this, we have revised our forms.
To all applicants – kindly download our new forms for future claims effective today.
Sorry for the inconvenience caused.
Thank you.