Category: News

  • The last day of 2016

    These last few days have been hectic. I’ve been making several trips to the our mail collection point daily to check for last minute mails for those who want to submit before the 31st Dec cut-off date for our prevailing rates (RM100 per cat and RM150 per dog). Our rates will be revised as of tomorrow. There…

  • Peace, joy and goodwill to all

    We are sharing this again because it’s just too cute! Please click here: https://www.facebook.com/veganoutreach/videos/10154051668846508/ Merry Christmas, everyone!  

  • No mail deliveries from Pos Msia for 2 days

    To all applicants who have posted their forms/receipts recently, please be informed that there has been no mail deliveries from Pos Malaysia yesterday and today. All we have received in these 2 days have been hand-delivered applications. In view of the public holidays, we also expect a delay in Pos Malaysia services, so please do…

  • Our 2017 neutering aid rates

    Dear Applicants, As announced on 6th Dec 2016 (https://animalcare.my/2016/12/06/revised-neutering-aid-rates-effective-1st-jan-2017/), our new rates will be effective for all applications received on 1st January 2017 onwards. For those who have emailed the photos for your claim, kindly post your documents (receipts and forms) as soon as you can. Hopefully, with this revised rates, we will be able…

  • We ask for your honesty

    Here we go…again. To all applicants: On the application form of our aid, there is a general question: Are you applying to or receiving funds from other sources for your caregiving work?  _______ (Yes/No) If yes, please state the sources (includes Facebook) and provide relevant details: ­­­­­­­­­­­­­­­­­­­­_____________________________________________________________ Please note that this question refers to the…

  • Revised neutering aid rates effective 1st Jan 2017

    Reference: https://animalcare.my/2016/12/05/a-reduction-of-neutering-aid-rates-in-2017/ Dear Applicants, Effective 1st Jan 2017, our neutering aid rates have been revised to the following: Cats: A maximum of RM60 per cat. Dogs: A maximum of RM100 per dog.  If your vet’s rates are lower, we pay the lower one. All aid is given depending on fund availability. Our funds have dwindled considerably during these…

  • A reduction of neutering aid rates in 2017

    As we have reported at the end of every month, we have been running on reserves since April 2015. It has almost been two years now and our reserves are depleting rapidly. We also have a number of big-time feeders who do a large volume of neutering cases each week and they have continued to claim from…

  • Please do not use courier or Poslaju from 4th – 13th Dec 2016

    Dear Applicants, Our mail collection point will be closed from 4th – 13th December 2016. From 1st Dec – 13th Dec, please do not use any courier or Poslaju to send your applications. Please use only ordinary mail or Pos Ekspres. Thank you.

  • Another Poslaju “mishap”

    Last week, Poslaju failed to deliver a mail, so they left a note at our address. This afternoon, I went to the Poslaju collection depot with the note to collect the mail. Unfortunately, they could not give me the mail because I only produced my IC (with my name) while the mail was addressed to…

  • Non-compliant applications

    Lately, there have been many, many non-compliant applications. Applicants would write the wrong bank account number, or there is no name of bank. The receipt would be issued to their nicknames (not their real names) or the receipt is not signed and stamped by the vet. It’s been quite frustrating processing such applications because phonecalls…

  • The snail mail service

    This is an important note to all applicants. The postal service is extremely slow these days. It isn’t festival time, so I really don’t know what the reason is. Currently, there are 24 applications in my folder and I have been going twice daily to our mail collection centre to check for letters. It looks…

  • An appeal to all applicants

    Funds are running low this month, so we are again, appealing to the goodwill of all applicants to voluntarily reduce their claim, if that’s possible. If you are able to help by reducing your claim a little, at least we can then stretch the funds a bit longer, to hopefully tide through this bad economic…

  • Ordinary post is faster than Pos Ekspres

    This whole week, applicants have been asking whether we have received their mails. And the saddest part is they posted using Pos Ekspres (which, by virtue of its name, ought to be at least “fast”). And for the whole week, I have been going to our collection point twice a day to check for mails.…

  • Posting of applications and the unreliability of Pos Ekspres now

    Dear Applicants, Previously, we had always recommended that you use Pos Ekspres to post your applications to us. Pos Ekspres was then under Poslaju and was very reliable. It was also affordably priced at RM3 and was fast and efficient (then). However, ever since the Pos Ekspres services was taken over by Pos Malaysia a…

  • Pos Ekspres tracking

    Dear Applicants, Please take note that the Pos Ekspres tracking may be unreliable. So far we have received two mails whereby according to the tracking, the mail was supposedly delivered, but it wasn’t. We only received the mail much later. Case 1: The tracking, sent by the applicant: But the item was only delivered to…