Category: News

  • On the issue of “extended boarding” and “hospitalisation”

    We have spoken on this many times but there is a need to highlight it again because we get new applicants all the time. This is what we publish under our policies: Why we advise against (extended) boarding AnimalCare does not subsidise boarding for neutering unless complications arise. For medical cases, we do not subsidise…

  • Why we need sufficient information from applicants

    Recently, some applicants have complained that we write back asking for more information before providing our subsidies. Some have requested that we call up the vet instead. First, we hope to work with the applicants with goodwill and trust. Sufficient information regarding the animal’s treatment, condition, etc. are required to justify our provision of the…

  • Alert at Balakong area: Please keep your animals safe

    We have received an alert from a reader: To all Balakong residents, please keep your animals safe and indoors.

  • As per policy

    Dear Friends and Well-Wishers, We thank you all very much for your generous support towards our Fund to help the animals. As we always say at the end of every month, there would be no AnimalCare without your support. We also wish to inform all donors and applicants that effective immediately, all applicants will receive…

  • Subsidy payouts – please wait until Monday

    I have not had the time to collect the claim forms yesterday as by the time we reached home after the Vegfest event, it was already 8pm. It looks like I will only be able to collect your application forms on Monday (if I cannot make it today). Please don’t worry about the deadline as…

  • If you choose to raise your own funds…

    This is a gentle reminder to all applicants to please read our policies before you apply for a subsidy. We wish to draw your attention specifically to No. 3 and the parts in red. Our funds are NOT open to: 1. pet-owners who apply for their pets 2. animal welfare organisations, groups, shelters and their…

  • Going back to basics (closure of Food Fund in Dec 2013)

    AnimalCare started as a Neutering Fund way back in May 2009. From there, we expanded it to include medical treatment, hence it became a Medical Fund. Soon after that, needy applicants requested petfood so we started a Food Fund as well. However, in the last few months, the number of applicants for neutering and medical…

  • We have procedures

    Once in a while we need to write this gentle reminder that when an applicant writes in to request a subsidy, we always send our policies and request that the applicant reads it first so that there is a clear understanding on our procedures and requirements. How to apply for a subsidy: 1. Email us…

  • The launching of the “It’s Pawssible” Mobile Animal Clinic!

    Here is a message from Berjaya: From: Shirley Quah May Har Date: Mon, Sep 2, 2013 at 5:36 PM Subject: RE: To: Chan Kah Yein <chankahyein@gmail.com> Hi Dr. Chan, The “It’s Pawssible” mobile animal clinic was launched on 29 August 2013 at Berjaya Times Square in conjunction with the “It’s Pawssible”, an education, sterilization and adoption campaign…

  • To all applicants: Please photocopy your receipts

    Ref: http://animalcare.my/2013/07/22/a-case-of-mail-dumping-by-3-postmen/ With reference to the above, coincidentally, one of our applicants claimed that she had already posted her forms to us 5 days ago, but we still have not received it. From our experience, the post is usually slower than usual during the festive seasons as well as the fasting month. So, during such periods,…

  • A case of mail dumping by 3 postmen

    A reader alerted us to this: http://www.youtube.com/watch?v=Ne4Pvg3smRw#at=35 In view of the above, which we hope is only an isolated case, we strongly advise all applicants to keep a photocopy of all receipts, just in case. If you post by ordinary mail, it should arrive (during non-festive seasons) in 5 days. If after 7 days, you do…

  • How to apply for a subsidy, fill up our forms, label photos, etc.

    To apply for a subsidy: A summary: 1. Email jpeg photos of the animal before and after treatment/procedure. Email a short write-up of the illness/procedure/treatment. 2. Post the form and original receipt to reach us within 2 weeks (14 days) from the date on the receipt. About the receipt: Please ensure that: a. The receipt…

  • Please ONLY use standard sized (WHITE) envelopes with 60 sen stamps, keep to the deadline, use the correct address, etc.

    Ref: http://animalcare.my/2012/12/08/please-use-standard-sized-white-envelopes-60sen-stamps/ I have to repeat this again as I have been getting application forms posted in non-standard, non-white envelopes, sometimes with less than 60 sen stamps. This will result in: 1. Me, the recipient, getting taxed. 2. Your mail arriving late because you did not comply with the requirements of Pos Malaysia. Postal charges is…

  • We ask for transparency and accountability, please

    Lately, we’ve had applications for subsidy from individuals who (1) Work with other individuals to do rescue and caregiving work. (2) Claim on behalf of someone else who is not internet-savvy. For (1): We totally understand that individual rescuers do require the help of other rescuers to do their work (capture, transport, etc.), and yet…

  • Our proposal to the MPSJ

    Ref: http://animalcare.my/2013/05/28/calling-all-feederscaregivers-in-the-mpsj-area-we-need-your-help-and-support/ We wish to thank the feeders who have come forward to participate in this proposed project. We also wish to reiterate that this is our proposal to the MPSJ and that we will seek an audience with the councilor in charge as well as our assemblyman, YB Hannah Yeoh, for further discussion on the…